Questions & Answers
How long’s the countdown for the consecutive tournament shop?
Both the shop countdown and battle duration are set to 180 seconds.
What are the rules for setting up PKs in the consecutive tournament?
Check the next PK requirements on the left side of the shop.
After participating in the consecutive tournament, do I fight first or go to the shop to buy items first?
Go to the shop to buy items first.
Can people from different places match up in the consecutive tournament?
We split the whole world into different regions. Players in the same region get to play against each other.
How many times can I participate in the consecutive tournament?
You can finish all required parts 2 times. But there’s no limit on participation—as long as you have resources.
Why does it say "not recommended" if I play in consecutive tournaments for less than 20 minutes?
Because if you don’t play long enough, you can’t get more points.
What do you get for playing in consecutive tournament?
Players ranking 1st to 10th will receive the following rewards: Tournament Tickets, Avatar Frame, and Coin!
When is the consecutive tournament？
Monday to Saturday, 12 PM to 2 PM, and 7 PM to 9 PM
The phone gets hot and lags during the game.
Open the settings interface and adjust the image - quality level to "L".
How to get extra coin without paying?
You can get coin through online rewards,Wheel,coin,TASK
Where to check Joker card combinations?
Tap the show entry at the bottom in-game, then find "COMBING"
What are the basic card hands in the game, and how do they affect scoring?
There are 12 basic card hands in the game: High Card, One Pair, Two Pairs, Three of a Kind, Straight, Flush, Full House, Four of a Kind, Straight Flush, Five of a Kind,Royal Flush，and Flush Full House,there may be newly - added card - hands. You can view them by clicking on "Card Hands" in the card deck, which can be found on the back of the cards in any level of the game
What is the initial deck?
The initial deck is a standard 52 - card poker deck, but special decks can be obtained in different game modes, and the game strategy needs to be adjusted according to the characteristics of the deck.
What does the starting deck consist of, and what are the rules for playing/discarding cards?
Players begin with a standard 52-card deck and maintain a hand of 8 cards throughout gameplay. After playing or discarding cards, your hand is automatically replenished to 8 from the deck. During each round after the initial deal, you may discard cards. Discarded cards are immediately replaced. Players get up to 4 Discards per round, with up to 5 cards discardable per Discard action.
What special functions do Joker cards serve in the game, and how can I get them?
Joker cards are extremely powerful utility cards with diverse effects. You can purchase them from the in-game store during runs, obtain them by completing specific tasks, or earn them by meeting certain conditions. Players can carry up to five Joker cards simultaneously. Acquiring a special variant with the Negative effect increases this cap.
Does the order of joker cards affect the final score?
A：Yes, it will.
Please place the joker with a plus multiplier on the left of the joker with a times multiplier.
For example：
Legend - Emperor is a times - multiplier card,
Common-Gal fisher is a plus - multiplier card.
Gal fisher * Emperor can get a higher score.
How does the joker card scoring work in the game?
After playing the cards, all jokers are calculated from left to right. Placing the joker with a plus - 10 - odds multiplier on the left of the joker with a x2 - odds multiplier can get a higher score.
How does the basic scoring work in the game?
The basic score calculation = chips*multiplier
How does the game's scoring work?
Scoring is calculated from left to right in the play area. First, base card points are totaled. Then, Joker effects are applied. Crucially, additive multipliers (e.g., + X10) must be placed to the left of multiplicative multipliers (e.g., X2). Point Jokers (that add flat points) can be placed anywhere.
I've run out of coin in the game. How can I get more?
You can earn coin by:
• Spinning the Lucky Wheel
• Claiming Task Rewards
• Participating in Gold Rush Events
How to redeem a gift code?
First log in to the game. Then click Settings at the top of the main page, find "Redeem Gift Code", type your gift code in, and you can get your gifts.
What should I do if there is a lag or disconnection in the game?
Please check if the network connection is normal, switch WiFi and data mode, and log in again.
How to check account UID?
Click on the main interface avatar, and a pop-up window will appear displaying the player's UID. You can click the button on the right to copy the UID.
How should I provide feedback on bugs I discover in the game?
You can go to the FB homepage to find the customer service representative to solve the problem. Please provide a detailed description of the problem you encountered, including the operating steps, device model, system version, and other information to help us better solve the problem.
What should I do if the in-game currency doesn't arrive after payment?
Please check your payment record to confirm that the amount has been deducted. If the payment was successful but the currency hasn't been credited, take a screenshot and contact the corresponding editor on our Facebook page. We will assist you in verifying the issue.
I am unable to log in to the game, what should I do?
Please check whether your network connection is normal. If the network is normal, confirm whether the username and password you entered are correct. If you still can't log in, try resetting your password or taking a screenshot of the login - error picture first, and then visit FB-Jocard to seek customer - service support.
